1.To maintain a high guest service focus and      excellent rapport by approaching the job with the guests always in mind      and being proactive in a timely manner towards their needs and requests as      detailed in the Brand architecture section the Spirit of The Individuality Program handout.  根据品牌建设及精神所述，秉承以客为先的宗旨，主动及时关注意客人的需求。向客人展示优质个性化服务。 2.To have a positive      impact, taking personal responsibility and initiative to resolve issues,      always clearly communicating with both guests and colleagues. 具有积极的影响力，有责任心，主动解决问题，善于与客人及同事沟通。 3.To be flexible,      responding quickly and positively to changing requirements including the      performance of any tasks requested. 工作中灵活变通，反应敏捷，能果断地根据具体情况而改变工作要求。 4.To ensure the opening and closing of the swimming pool procedures are carried out smoothly and efficiently. 确保泳池的营业和关闭顺利有效地进行。 5.To meet, greet and bid farewell to all guest with      a warm, friendly and genuine smile. 以热情、友好和真诚的笑容来迎接、问候，欢送所有的客人。 6.Ensures sufficient stock of items in swimming pool areas including towels, water, beverages, magazines, newspapers, and amenities. 确保所有泳池区域有充足的库存物品，包括毛巾、水、饮料、杂志、报纸和便利设施。 7.Be vigilant and responsible for the safety of all guests within the pool areas. 随时警惕和负责游泳池区域内客人的人身安全。